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Why is my Netflix not working and how do I fix it?

It is a sad reality of the modern world that no one has enough free time. We're all too busy with jobs, kids, and responsibilities to pursue our hobbies.

When you finally get a chance to relax a bit, the last thing you want to worry about is your Netflix not working. However, it turns out that there are many reasons why Netflix goes wrong.

This shouldn't be a big surprise. Like any other app, Netflix can go wrong, despite the fact that you're paying for it. You are not paying enough for Netflix. Why you should be happy to pay more for Netflix. Why you should be willing to pay more for Netflix. dollars more. But this is silly, because Netflix is ​​an absolute steal. Read More

With this in mind, we've put together a list of the most common problems. And, more importantly, we're offering solutions to help you get your Netflix working again.

1. Your Netflix app keeps crashing

It has happened to all of us at some point; one of your favorite apps suddenly starts crashing every time you try and use it. After the initial panic has subsided, there are a few steps you can take to try to fix the problem.

But a lot depends on what device you're using.

Smartphone users should start by force stopping the app. If it still doesn't work, try turning your phone off and on again. And if it still doesn't work, you will need to delete the app and reinstall it in the proper app store. The same methodology applies if you are using a decoder streaming box.

If you are using a smart TV app, you may not be able to remove it. Instead, try signing out of the app, clearing the TV's cache, and signing back in. Or, if you are using the Netflix app on Windows or macOS, try disabling your antivirus software. This is because many security suites interfere with the service.

Note: If you have a Linksys AC1200 AC1200 Wireless Range Extender, it could be causing your problem. Netflix is ​​aware of the problem. To solve the problem, you need to update the firmware of the router.

2. You're seeing Netflix error 12001 on Android

Why is my Netflix not working and how do I fix it?

Many Android users complain about seeing error code 12001 when trying to use the app on their device. This issue affects smartphones and tablets. Nook users have also complained about the problem.

Error code 12001 is due to the presence of outdated data on your device. You need to refresh the data for the Netflix app to work again. But how to update the data??

Open the Android Settings app and navigate to Settings> Device> Applications . Then scroll down and tap on the Netflix entry. Within the Netflix submenu, go to Storage> Clear data and the information on your device will be updated.

3. You can't download content from Netflix

In late 2016, Netflix finally started offering users a way to download content for offline viewing How to Download Movies and TV Shows on Netflix How to Download Movies and TV Shows on Netflix If you want to download movies or shows on Netflix to watch while traveling, commuting, or just when you're out of range of a Wi-Fi signal, here's how. Read more . Suddenly it meant you could load up TV and movies before a long plane ride or if you knew you were traveling to an area with poor internet coverage.

Unfortunately, this feature doesn't always work perfectly. If you're having trouble downloading content, there are a few steps you can take.

First of all, if you are using a jailbroken iPhone or rooted Android device, you can stop right now. The feature will not work.

Second, make sure you're running at least Android 4.4.2 or iOS 8, have the most up-to-date version of the Netflix app, and have enough storage space on your phone.

If all else fails, try reinstalling the app.

4. You're seeing Netflix error 1012 on iOS

Why is my Netflix not working and how do I fix it?

Error 1012 is exclusively limited to iOS users. Points to a network connectivity issue:Your Netflix app can't reach the Netflix servers.

You can follow some simple troubleshooting steps to try and fix the problem. For example, try restarting the app, restarting your device, and restarting your home network.

If none of the steps work, you will need to reset your Netflix app from the iOS settings menu. Go to Settings>Netflix and toggle the switch next to Restart in the In position.

Make sure to sign out of any existing Netflix sessions by pressing the Home key button twice and swipe up on the Netflix app, then restart Netflix. You will need to re-enter your login credentials.

5. You are seeing a black screen on your desktop

If you are using Netflix on Windows or macOS, you may encounter a black screen every time you try to play a video.

This problem has three main causes:

  • Cookies: Try to clear the cookies from your browser. The precise instructions vary from browser to browser, but you'll usually find the option in the settings menu.
  • Silverlight: Microsoft deprecated Silverlight several years ago (although plugins are still available for some browsers). If you still have it installed on your system, it might be preventing video playback. You need to remove it.
  • Antivirus Some antivirus suites do not work well with Netflix. Try temporarily disabling the security software you are using.

If you still see a black screen, try using a different browser or disabling the plugins you're using.

6. There are too many users looking

Netflix offers tiered plans, each of which allows more people to simultaneously use Netflix. The superior plan is limited to four people.

If you see a message that reads “Your Netflix account is in use on another device. Please stop playing on other devices to continue”, this is your problem You can end all existing sessions by going to Account> Settings> Sign out of all devices .

For a less drastic solution, go to Account> Settings> Recent device streaming activity To view a list of current sessions. The list will help you identify which users are online. You may be able to persuade one of them to log out.

Note: You can check how many simultaneous screens your current plan allows by going to Account> Plan Details.

7. You can't sign in to Netflix

The obvious solution here is to reset your password. And in the future, be sure to use a password manager app like LastPass, which should prevent you from entering passwords incorrectly.

However, before you hit the reset button, it's also worth checking your email inbox. Something more sinister could be at play...

Netflix login credentials of unsuspecting users trade hands for not insignificant amounts of money on the dark web. They are often purchased by people who cannot create a Netflix account from their own country.

If Netflix sees suspicious login behavior, it will lock your account and send you an email advising you to create a new password. Remember that if you are a victim of a hack, you should change your password in any other application or service for which you used the same credentials.

Is your Netflix account working again?

Based on our research, these are the most common problems people have with Netflix How to Solve 10 of the Most Annoying Netflix Problems How to Solve 10 of the Most Annoying Netflix Problems Netflix isn't perfect. Here are some common problems people have with Netflix and some simple solutions you can try. Read more . We hope that if you have come to this article to try to find a solution, your Netflix will work again.